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mini可能是测过的\"。这体现了",[509,605,524],{},"对用户体验细节的极致追求。（2013-03-01）",[530,608,610,612],{"id":609},"苹果让盲人也能使用设备",[509,611,524],{},"让盲人也能使用设备",[505,614,615],{},"库克说过的一句话让段永平印象深刻：",[535,617,618],{},[505,619,620,621,623,624,626],{},"\"'当我们付出努力，为了让盲人也可以使用我们的设备时，我是不会考虑该死的ROI（投资回报率）的。'",[509,622,524],{},"在发起环保倡议、保护员工安全和其他政策时也是如此——这就叫",[518,625,141],{"href":563},"！\"（2019-06-27）",[530,628,630,632],{"id":629},"苹果vs安卓的体验差距",[509,631,524],{},"vs安卓的体验差距",[505,634,635,636,638],{},"一位网友形象地总结了差距：",[509,637,524],{},"让人用近乎白痴的方式使用强大的功能，而Windows让人用近乎专业人士的方式使用强大的功能。段永平回应：",[535,640,641],{},[505,642,643,644,646],{},"\"你这个形容很形象，这正是",[509,645,524],{},"厉害的地方。\"（2011-01-22）",[505,648,649],{},"他还解释了安卓体验差距的深层原因——安卓的开放性导致了\"不同手机有不同的硬件和软件\"，不同厂商在各自为政中产品差异化反而带来了用户体验的碎片化。",[530,651,653,656],{"id":652},"诺基亚失去用户体验导向的反面教训",[509,654,655],{},"诺基亚","：失去用户体验导向的反面教训",[535,658,659],{},[505,660,539,661,663],{},[509,662,655],{},"出的问题大概就是'成功是失败之母'类的。由于这些年一直非常成功，他们大概忘了为什么会成功的原因了。盲目追求市场占有率可能也是原因之一。简单讲，我认为是文化出问题了。\"",[530,665,667,670],{"id":666},"阿里巴巴忽视用户体验的后果2024年",[509,668,669],{},"阿里巴巴","：忽视用户体验的后果（2024年）",[535,672,673],{},[505,674,675,676,678],{},"\"我们砸了自己的脚，我们过去忽视了用户体验，过去几年里，阿里落后了，淘天集团的问题在于忽视用户体验……\"——段永平引用",[509,677,669],{},"联合创始人蔡崇信的反思，并评论说\"也许'让天下没有难做的生意'要做一些调整了，因为这句话里面最终体现不出来用户。\"",[501,680,681],{"id":681},"常见误解",[530,683,685],{"id":684},"误解一用户体验等于企业文化","误解一：用户体验等于企业文化",[535,687,688],{},[505,689,690,691,693,694,697],{},"\"以用户体验或",[518,692,39],{"href":520},"作为",[518,695,104],{"href":696},"\u002Fqiyewenhua","的，只是好的企业文化的一部分。比如，我就不喜欢996。\"（2019-04-08）段永平指出好的企业文化不仅包含用户导向，还包含对员工的尊重等其他维度。",[530,699,701],{"id":700},"误解二追求市场份额就是重视用户","误解二：追求市场份额就是重视用户",[505,703,704,705,707],{},"段永平通过",[509,706,655],{},"的案例说明，追求市场占有率和真正重视用户体验是两码事。如果追求份额导致推出大量低端机型，反而会损害用户体验和品牌价值。",[530,709,711],{"id":710},"误解三用户体验就是听用户的话","误解三：用户体验就是听用户的话",[535,713,714],{},[505,715,716],{},"\"消费者往往只是根据现有的产品来决定自己的喜好，所以经常会显得短视，如果企业总是'市场导向'的话，则陷于短视状况的概率就会相对大些。而总是注重消费者体验的公司则往往会眼光放得长远些，出伟大产品的概率就会大很多。\"",[501,718,719],{"id":719},"思想演变",[530,721,723],{"id":722},"_1990-2000年代消费者导向","1990-2000年代：消费者导向",[505,725,726,727,729],{},"这一时期段永平更多使用\"",[518,728,39],{"href":520},"\"的表述，核心是\"找准消费者的需求\"。体现在产品设计上是做好质量、做好功能，体现在营销上是真实传达产品价值。",[530,731,733],{"id":732},"_2010年代用户体验成为核心概念","2010年代：用户体验成为核心概念",[505,735,736,737,739,740,742,743,512,746,749,750,752],{},"投资",[509,738,524],{},"后，\"用户体验\"成为段永平频繁使用的概念。他通过",[509,741,524],{},"的实践，深刻理解了用户体验不仅是产品功能的问题，更是一整套",[518,744,129],{"href":745},"\u002Fshengtaixitong",[518,747,53],{"href":748},"\u002Fshangyemoshi","的问题。如果",[509,751,524],{},"开始为了生意而不是用户体验，\"就该考虑离开了\"。",[530,754,756],{"id":755},"_2020年代从企业评价标准到投资过滤器","2020年代：从企业评价标准到投资过滤器",[505,758,759,760,762,763,765,766,765,769,772,773,765,775,777],{},"用户体验已经完全融入段永平的投资方法论，成为评判",[518,761,104],{"href":696},"好坏的关键指标。他用用户体验来解释为什么",[509,764,524],{},"、",[509,767,768],{},"OPPO",[509,770,771],{},"vivo","能够成功，也用它来解释为什么",[509,774,655],{},[509,776,669],{},"会出问题。",[501,779,780],{"id":780},"原话引用",[535,782,783],{},[505,784,539,785,542,787,789],{},[509,786,524],{},[518,788,39],{"href":520},"做到极致了，对手在相当长的时间里难以超越甚至接近。\"（2011年）",[535,791,792],{},[505,793,794],{},"\"专注于用户体验的企业总是会走得远一些的。\"（2012年）",[535,796,797],{},[505,798,799,800,802],{},"\"如果",[509,801,524],{},"开始为了生意而不是用户体验时，就该考虑离开了。\"（2012年）",[535,804,805],{},[505,806,539,807,809],{},[509,808,524],{},"一直聚焦的就是用户体验，所以这样的公司才能出伟大的产品。\"（2013-02-18）",[535,811,812],{},[505,813,560,814,564],{},[518,815,141],{"href":563},[535,817,818],{},[505,819,820],{},"\"我们追求的就是改善用户体验，做出最好的产品，其他的都是水到渠成的事情。\"（2017年）",[535,822,823],{},[505,824,690,825,693,827,829],{},[518,826,39],{"href":520},[518,828,104],{"href":696},"的，只是好的企业文化的一部分。比如，我就不喜欢996。\"（2019-04-08）",[535,831,832],{},[505,833,834,835,837],{},"\"如果追求份额会牺牲用户体验去追求那些非核心的消费者，短期可能份额会扩大但是消费者组成质量变得非常差，经营质量和",[518,836,104],{"href":696},"都会出现问题。\"——网友总结，段永平认同",{"title":839,"searchDepth":13,"depth":13,"links":840},"",[841,842,848,858,863,868],{"id":503,"depth":13,"text":503},{"id":528,"depth":13,"text":528,"children":843},[844,845,846,847],{"id":532,"depth":17,"text":533},{"id":554,"depth":17,"text":555},{"id":567,"depth":17,"text":568},{"id":578,"depth":17,"text":579},{"id":587,"depth":13,"text":587,"children":849},[850,852,853,854,856],{"id":590,"depth":17,"text":851},"苹果：用户体验的极致典范",{"id":609,"depth":17,"text":609},{"id":629,"depth":17,"text":629},{"id":652,"depth":17,"text":855},"诺基亚：失去用户体验导向的反面教训",{"id":666,"depth":17,"text":857},"阿里巴巴：忽视用户体验的后果（2024年）",{"id":681,"depth":13,"text":681,"children":859},[860,861,862],{"id":684,"depth":17,"text":685},{"id":700,"depth":17,"text":701},{"id":710,"depth":17,"text":711},{"id":719,"depth":13,"text":719,"children":864},[865,866,867],{"id":722,"depth":17,"text":723},{"id":732,"depth":17,"text":733},{"id":755,"depth":17,"text":756},{"id":780,"depth":13,"text":780},"段永平对用户体验的关注可以追溯到他做小霸王和步步高时期，那时他用\"消费者导向\"来表达类似的理念。2003年北大演讲中他说：\"对于企业来说，最重要的是产品，而产品又必须以消费者为导向，所以最终你要找准消...","md",{},true,"\u002Fdao\u002Fconcepts\u002Fyonghutiyan",{"title":117,"description":869},"段永平谈用户体验：段永平对用户体验的关注可以追溯到他做小霸王和步步高时期，那时他用\"消费者导向\"来表达类似的理念。2003年北大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